This Privacy Policy explains how KSI Casino, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.
What We Collect and Why
When you create an account with us, we collect information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under the licensing conditions issued by the Anjouan Gaming Authority. During transaction processing, we may also collect billing information and transaction histories in order to handle payments accurately and investigate any disputes that arise.
In addition to information you provide directly, our web platform automatically gathers certain technical data during your sessions. This includes your IP address, browser type, device type, and session activity logs. We use this data to maintain the security and stability of the platform, detect unusual or potentially fraudulent behaviour, and ensure that the service functions correctly for you. Cookies are used to keep your session active and to remember preferences you have set; you may adjust cookie settings through your browser at any time, though doing so may affect how parts of the platform operate.
How We Protect and Share Your Data
Your data is protected using 256-bit SSL encryption across all connections to our web platform. Information is stored on secure servers with restricted internal access — only staff with a genuine operational need are permitted to handle your personal data. We do not sell your data to third parties under any circumstances.
There are limited and specific situations in which we may share your information with external parties. Payment gateways and identity verification services receive only the data required to process your transactions or confirm your identity. We may also be required to disclose information to regulatory authorities or law enforcement bodies where we are legally obliged to do so. In every case, we ensure that the parties receiving your data handle it responsibly and in a manner consistent with applicable data protection standards.
We retain your personal data for as long as your account remains active. Following account closure or a prolonged period of inactivity, we retain records for the minimum period required by our regulatory obligations. Once that retention period has passed, your data is securely deleted or anonymised.
You have the right to request access to the personal data we hold about you, ask us to correct any inaccuracies, or request the removal of your account data where this is permitted under applicable law. To exercise any of these rights, please contact us through the support channels available on the platform. We will respond to your request within a reasonable timeframe and guide you through the process.
If we make any significant changes to this Privacy Policy, we will notify you through your registered account or via a notice on the platform. We encourage you to review this page periodically. Continued use of the platform following any update constitutes acceptance of the revised policy.
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